Set up auto payment : Website
1.
2.
Sign in to your account.
3.
Locate and select the profile menu.
4.
Click the button to <Add an auto payment method here>
5.
Select the payment method you would like to set up
Add bank account is not allowed to be updated, changed, or modified during the billing cycle which will be from the 14th to the 26th of each month.
Credit Card
Bank Account
You will receive a message from us after you set up an auto-payment method.
Edit Auto Payment method
If you want to change your auto payment method information, please follow the instruction.
Credit card
Bank account
To change your payment method from credit card to bank account, follow these steps:
1.
Cancel the auto payment feature for your credit card.
2.
Add your bank account information.
By following these two simple steps, you will have successfully updated your payment method to use your bank account instead of your credit card.
To change your payment method from bank account to credit card, follow these steps:
1.
Cancel the auto payment feature for your bank account.
2.
Add your credit card information.
By following these two simple steps, you will have successfully updated your payment method to use your credit card instead of your bank account.
Cancel Auto Payment
1.
Navigate to the PhoneBox website or launch the application.
2.
Sign in to your account.
3.
Locate and select the profile menu.
4.
Click the button to <Cancel credit card auto payment>
Or click the button to <Cancel Pre-authorized debit>
5.
Confirm the cancellation by selecting "Yes" to proceed.
6.
If you see a pop-up confirming the cancellation, it has been successfully completed.
7.
You will receive a message from us after cancelling an auto-payment method.